Hilton Hotels Issues Statement Following Email Allegations

Hilton Hotels has finally broken its silence—but not in the way anyone hoping for accountability would have wanted. In the face of what is now a national controversy involving the targeted cancellation of reservations made by Department of Homeland Security (DHS) personnel, the hotel chain’s long-awaited response is more soggy hand towel than firm handshake.

The statement, released late yesterday, reads like it came from the emergency PR playbook: “Hilton hotels serve as welcoming places for all. This hotel is independently owned and operated, and the actions referenced are not reflective of Hilton values. We are investigating this matter…” And just like that, the corporate giant tries to slide out the side door, shrugging off responsibility for what’s now being viewed as a blatant act of discrimination against federal law enforcement.


The problem? The evidence is too strong, too specific, and too outrageous to ignore. DHS released screenshots of emails from Hilton-affiliated properties—specifically a Hampton Inn in Lakeville, Minnesota—telling government employees that their reservations were being cancelled because they worked in immigration enforcement. One message spells it out clearly: “We are not allowing any ICE or immigration agents to stay at our property.”

This wasn’t a misunderstanding. It was targeted rejection. It was political ideology hijacking a hospitality business.


Worse, this move appears to be part of what DHS is calling a “coordinated campaign.” That’s not a rogue employee or an overzealous manager. That’s a pattern—a calculated effort to shut out agents tasked with enforcing U.S. immigration law, simply because certain ideological circles view them as villains.

And now Hilton wants to pretend it’s not involved.

This comes from the same corporation that has previously virtue-signaled loudly and often—championing “welcoming immigrants,” employing refugees, and even declaring in 2020 that its hotels would not support the detention of illegal immigrants on their properties. So let’s be clear: Hilton is happy to market itself as a haven for progressive values. But when it comes to showing equal respect for the men and women tasked with protecting the U.S. border and enforcing federal law, it suddenly hides behind franchise technicalities.


The slogan is “For the Stay.” But as many are now pointing out, that clearly doesn’t apply if you wear a badge, work for ICE, or help DHS uphold immigration policy. In that case, Hilton’s message is: “For the Stay—Somewhere Else.”

As Turning Point USA’s Andrew Kolvet noted, the next steps are clear: Either Hilton publicly condemns this behavior, apologizes, and ensures this never happens again—or a boycott is fully justified.